Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with us – including customers, web site visitors, our employees, job applicants, and contractors.
We believe that you should know, and we also have a legal obligation to inform you what personal data we collect about you, what we use it for and on what basis. We have established this privacy notice to focus on those items that we think are likely to be of most interest to you and to explain this in a clear and plain language.
Tampnet consist of a group of legal entities including Tampnet AS, Tampnet UK Ltd., Tampnet Inc., Tampnet Telecom do Brazil Ltda, and CNSFTC and all entities might collect personal data. Tampnet Inc. has their own privacy which is aligned to US Federal Law and available on the GoM section of Tampnets webpage.
There are three basic ways we collect the data from you:
We typically collect the following types of personal data from you:
Personal data may be processed for a number for reasons such as to:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
The processing of the personal data listed above is necessary for the performance of the contract with you, to take steps at your request prior to entering into a contract or offering you a position in Tampnet, and/or for our legitimate interests. In case of marketing purposes, we will request your consent and we will also make sure that you can “opt out” if you at a later stage wishes to withdraw the consent. Please also note that you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
As per our Data Retention Policy we keep personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. The personal data in your job application will be retained during the recruitment process and will be irreversibly destroyed if you are not offered a position in Tampnet.
We will take appropriate steps to safeguard your information in accordance with industry standards but please keep in mind that no system can be guaranteed as 100% secure and that we cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. Example communications over the internet (such as emails) aren’t secure unless they’ve been encrypted.
Our safeguards include protection against loss, misuse or unauthorised access, disclosure, alteration or destruction of the information we hold about you. Tampnet has dedicated resources for information security and is managing the continuous improvement if security through our information security management system.
In order to detect and delete cookies, you can change the settings in your browser. The “Help” function of your browser can help you configure your browser to prevent cookies or delete existing cookies. By using the “Help”-function, you can also learn how to block all new cookies on your browser, and which configuration steps that are required to receive notifications about new cookies. Please note that if you choose not to accept cookies, your access to certain functionality on our website may be restricted.
Tampnet uses the following types of cookies:
Please be advised that the above list may be subject to changes. We recommend that you check this privacy notice from time to time, to keep up to date with the current list of cookies.
The data is mostly processed by Tampnet staff in a Tampnet office however we might share personal data with third parties for a variety of business purposes such as to help us offer, provide, bill, repair, and improve our services.
Tampnet has processes for evaluating that suppliers ensure an appropriate level of confidentiality, integrity and availability. When we use third party to process personal information on our behalf, we require them to follow our instructions and apply appropriate security measures to protect the personal information they process on our behalf.
Tampnet will ensure that the European rules on cross-border data flows are complied with when personal data are transferred to processors located outside of EU/EEA or located in a country that is not recognised by the EU Commission as ensuring an adequate level of protection. In such cases we will use the EU Commission’s Model Clauses which give personal data the same protection it has in Europe.
We may also disclose your personal information if required or allowed by law, for example in order to protect you, us or someone else from harm or damage, or we are required by a warrant, court order or other legal or regulatory requirement to disclose your personal information to law enforcement agencies, courts or other public authorities.
Our definition of personal data does not include “aggregate” information. Aggregate information is data we collect about a group or category of services or customers from which individual user identities have been removed. For example, we could prepare a report that indicates that a certain number of our users always use their wireless phones at a certain time of day at a specific location. Aggregate data helps us understand trends and customer needs so that we can better consider new services or tailor existing services to customer desires. Please understand that although we will not share your personal information in ways not described in this privacy note, we may share such aggregate information in ways not described in this privacy note.
Tampnet will revise or update the privacy notice to be in compliance with applicable laws and regulations, if our practices change, as we change existing or add new services or as we develop better ways to inform you of products we think will be of interest. We encourage you to review this policy when accessing the services.
National and international data protection gives rights to data subjects. This includes your rights to:
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please refer to the GDPR regulations for further information about your rights or contact us via email@example.com to receive our Data Subject Access Request Form. Note that we for security purposes will require information to confirm your identity and that not processing personal data might lead to us not being able to provide you with the service.
In the event that you wish to complain about how we have handled your personal data, please contact us at firstname.lastname@example.org or in writing at Tampnet AS, Hinna Park, Stadionblokk C, Jåttåvågveien 7, 4020 Stavanger, Norway. We will then look into your complaint and work with you to resolve the matter. If you believe that Tampnet’s processing of personal data infringes the personal data legislation, you have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of the alleged infringement, or other relevant supervisory authority.