FAQ

Welcome to the Tampnet FAQ. Here you'll find answers to frequently asked questions about private 5G, offshore connectivity, subsea fibre, managed network services and Tampnet Carrier. Our goal is to provide clear, practical information about the technologies and services that enable secure, reliable and high-performance connectivity for offshore, industrial and enterprise operations.

Can't find what you're looking for? Contact the Tampnet team to discuss your connectivity requirements 

About Tampnet

What is Tampnet? 

Tampnet is a telecommunications company that provides high-capacity connectivity solutions for offshore and remote operations. The company operates offshore submarine fibre cables, wireless networks, private 5G solutions, roaming and public safety services for mobile operators and offshore crew, and managed communications services for industries including energy, maritime, renewables and carrier services. 

What does Tampnet do? 

Tampnet designs, builds and operates communications infrastructure for offshore and industrial environments. Services include offshore connectivity, private 5G networks, subsea fibre, LEO satellite integration, AI driven traffic orchestration, edge computing and managed network services (MOFN). 

Where does Tampnet operate? 

Tampnet operates worldwide, with a focus on the North Sea and Gulf of Mexico (Gulf of America), as well as South America and the Caribbean. Providing connectivity to offshore FPSOs, platforms, rigs vessels and other remote assets. The company also supports selected onshore industrial sites. 

Why choose Tampnet?

Tampnet combines offshore communications expertise, extensive fibre and wireless infrastructure expertise, managed services and industrial connectivity experience to support mission critical operations in challenging environments. The company has a strong. proven track record with high customer satisfaction for over two decades. 

What is Tampnet Carrier? 

Tampnet Carrier is Tampnet's international telecom carrier business, providing high-capacity, resilient connectivity between key data centre locations, network hubs and cloud locations across Europe and North America. The network is designed to support carriers, service providers, content providers, hyperscalers, neoscalers and enterprises that require resilient and diverse connectivity routes. 

Why do customers choose Tampnet Carrier? 

Customers choose Tampnet Carrier for access to scalable, unique and diverse fibre routes, low-latency and resilient network infrastructure connecting key locations across Europe and transatlantic markets. 

Why do enterprises choose Tampnet Carrier instead of standard internet connectivity? 

Organizations choose Tampnet Carrier when they require reliable, dedicated, scalable, high-performance connectivity between sites, data centres, cloud platforms and network hubs. Benefits can include lower latency, higher capacity, improved resilience, route diversity and more predictable network performance than internet-based connectivity. 

What is the difference between Tampnet and Tampnet Carrier? 

Tampnet provides connectivity solutions for offshore, maritime and industrial operations, including Private 5G, roaming, offshore communications and managed network services. Tampnet Carrier focuses on fibre infrastructure and connectivity services between data centres, carriers, cloud providers and enterprise locations. 

What services does Tampnet Carrier provide? 

Tampnet Carrier provides: 

  • International fibre connectivity 
  • Data centre interconnection 
  • High-capacity wavelength services 
  • Ethernet services 
  • Diverse network routes 
  • Connectivity between major cloud and carrier ecosystems 
  • Premium, European based support and NOC services 

These services are designed to support organizations with demanding requirements for performance, resilience and network diversity. 

Does Tampnet Carrier provide low-latency connectivity? 

Yes. Tampnet Carrier's fibre infrastructure is designed to support robust, low-latency communications between key network locations, data centres and cloud environments. 

Does Tampnet Carrier connect to major data centres? 

Yes. Tampnet Carrier's network connects to key data centres and network hubs across Europe and North America. 

Can Tampnet Carrier support cloud connectivity? 

Yes. Tampnet Carrier provides connectivity solutions than can support access to cloud providers and cloud-enables business applications. 

Private 5G

What is Private 5G?

Private 5G is a dedicated mobile network built for a specific organization or site. Unlike public mobile networks, a private 5G network is designed to provide secure, reliable and predictable wireless connectivity for business-critical operations. 

How is private 5G different from Wi-Fi? 

Private 5G typically provides wider coverage, better mobility and more consistent performance across large industrial environments. It is designed to support connected workers, industrial devices, IoT sensors, autonomous systems and operational applications. 

What industries use private 5G?

Private 5G is commonly used in offshore energy, drilling, maritime operations, ports, terminals, refineries, manufacturing facilities and renewable energy projects. 

What are the benefits of private 5G?

Organizations use private 5G to improve: 

  • Coverage across large sites
  • Coverage in complex, steel and concrete rich environments 
  • Reliability and network availability 
  • Worker mobility 
  • Real-time data access
  • Operational efficiency 
  • Security and control 
  • Support for automation and digital transformation 

Is private 5G secure? 

Yes. Tampnet's private 5G solutions use authentication, encryption, network segmentation and access controls to help protect users, devices and data traffic. 

Can private 5G support drones, robots and IoT devices? 

Yes. Private 5G are commonly used to support autonomous drones, robotics, IoT sensors, video analytics, remote inspections, digital field workers and other industrial applications. 

Services and Solutions

What is subsea fibre?

Subsea fibre is fibre-optic cable installed on the seabed to transport large amounts of data between offshore and onshore locations, as well as between continents and countries. It provides high bandwidth, low latency and reliable communications for mission-critical operations. 

What is edge computing? 

Edge computing enables applications and data processing to run closer to the operational environment rather than relying entirely on centralized or cloud-based services. This can reduce latency and improve performance for critical operations. 

What is dark fibre? 

Dark fibre refers to unused strands of fibre within fibre optic cables that are leased to customers. Rather than purchasing a managed connectivity service, the customer operates their own network equipment and controls how the fibre is used. Dark fibre is often chosen by organizations that require maximum flexibility, scalability and network control. 

What is wavelength services? 

A wavelength service is a dedicated, high-capacity optical connection delivered over a fibre network. It provides customers with a private point-to-point connection between two locations, such as data centres, cloud on-ramps or network hubs. Wavelength services are commonly used when organizations require predictable performance, high bandwidth and low latency. 

Why is route diversity important? 

Route diversity helps reduce the risk of service disruption by ensuring traffic can travel across physically separate network paths. Organizations often use diverse routes to improve network resilience, business continuity and redundancy. 

What is low-latency network? 

A low-latency network is designed to minimize the time it takes for data to travel between locations. Lower latency is important for applications such as cloud services, financial trading, real-time communications, AI workloads and business-critical operations where speed and responsiveness matter. 

What is route diversity in fibre networks? 

Route diversity means data can travel across physically separate network paths between locations. If one route is disrupted due to a cable cut, maintenance activity or other network event, traffic can be rerouted through an alternative path. Route diversity helps improve network resilience and business connectivity. 

What is the difference between Ethernet and wavelength services? 

Ethernet services provide a managed connectivity service where bandwidth is delivered as a service between sites, data centres or cloud locations. Wavelength services provide a dedicated optical channel over a fibre network, offering a private connection that can support very high bandwidth requirements. In general: 

  • Ethernet is often selected for scalable business connectivity 
  • Wavelengths are commonly used for high-capacity transport, data centre interconnection and carrier applications 

What is MOFN? 

MOFN stands for Managed Optical Fibre Network. A managed optical fibre network is a service model where a provider designs, builds, owns, operates and maintains a dedicated fibre network on behalf of a customer. Instead of investing in and managing the underlying fibre infrastructure themselves, customers receive a fully managed network tailored to their technical requirements. 

What is Connected X?

Connected X can be Connected Rig, Connected Vessel, Connected FPOS etc. Connected X is Tampnet's integrated connectivity solution that combines multiple communication technologies to provide reliable, secure and complete connectivity across offshore assets such as platforms, vessels and rigs. The solution can incorporate subsea fibre, 4G/5G, private networks, LEO satellite connectivity, network infrastructure, AI driven traffic orchestration and managed services to help customers support digital operations and business-critical communications. 

Connectivity

What is offshore connectivity? 

Offshore connectivity refers to communications networks that connect offshore assets such as platforms, rigs, vessels and wind farms to onshore data centres, operation environments, cloud platforms and enterprise systems. 

How does Tampnet provide offshore connectivity? 

Tampent combines subsea fibre, 4G/5G wireless networks, microwave links and satellite services to deliver reliable communications in offshore environments. 

How do enterprises connected to cloud providers? 

Enterprises typically connect to cloud providers through dedicated network services deliveres by fibre carriers and connectivity providers. Dedicated cloud connectivity can provide more predictable performance, lower latency and improved security compared to internet-based assess. Tampnet carrier connected key data centres and cloud ecosystems across Europe and North America. 

How do carriers improve network resilience? 

Carriers typically improve network resilience by using multiple fibre routes, redundant infrastructure, divers points of presence, proactive monitoring and alternative connectivity technologies. The goal is to reduce single points of failure and maintain service availability during network incidents. Tampnet's network combines multiple connectivity technologies and resilient infrastructure. 

What is date centre interconnection (DCI)? 

Date Centre Interconnection (DCI) is the process of connecting two or more data centres through high-speed network infrastructure. DCI enables organizations to move data, replicate applications, support disaster recovery and connect cloud environments while maintaining reliable and secure connectivity.